Here at IT Problem Solver, we are guided and motivated by the following 3 core values:
- The Customer Comes First
At IT Problem Solver, we always act with the customers' interests in mind. We do our best to exceed the customers' expectations and to deliver unmatched service and value to them. We believe that we succeed only when our customers are successful; therefore, we strive to provide high-quality service and cutting-edge solutions to help their businesses thrive. We treat our customers the way we want to be treated and are committed to building a long-term and mutually rewarding partnership with each customer.
- Performance, Effectiveness, Quality
To ensure that our customers get the desired results within the required time and budget we constantly update our own tools and technologies to improve the speed and quality of our work. Improving our customer's business performance is the key goal of all our activities. The main purpose of our solutions is to cut customer costs and to allow them to work more efficiently. We pay special attention to quality in each aspect of our work: from hiring talented specialists to using the latest technologies in our custom-tailored solutions.
- Respect for People and Teamwork
Respect for each other and for our partners and customers helps us all work as a united team. We believe that mutual respect and support brings collective success. Treating everyone as a valuable individual as well as sharing and respecting the values, views and opinions of each other is the inner strength of our team. We believe that working together is the only way we can get the job done efficiently and effectively.
Our operating principles are:
Our professional approach is dedication to high quality of our services and excellence in our work. IT Problem Solver specialists have more than 15 years of overall IT experience. This extensive experience, as well as up-to-date tools, make it possible for us to maintain the highest standard in IT services.
We treat all our customers, suppliers and employees as partners, which contributes to the atmosphere of mutual trust and respect. We aim not to sell our services, but to give our customers the solutions to grow and develop their business.
We believe that reliability is one of the main keys to customer satisfaction. Responsibility for our actions and complete integrity ensure that IT Problem Solver will always provide superb service.
We aim to help you put the tools for optimizing your company's productivity in place. It matters not if your staff is 10 or 100 people, IT Problem Solver's experience, rapid response and dependability will let you focus on your business, rather than your business' technological issues.